How We Work
Consultation
We would be happy to sit down with you in our state-of-the-art showroom to go over your wants and needs. We will show you past projects similar to yours and come up with a budget for the project. Based on your budget we will direct you in picking towards the materials that will fit the bill. At that point the decision becomes yours. If you decide Dream Kitchens is the company for you, we sign a Design Agreement which entitles you to a full set of drawings and list of specifications for your project. That agreement is accompanied by a design retainer fee, which, once you purchase from us, gets applied to your project.
Design
Once you have chosen Dream Kitchens, we schedule a time to measure your home. We then take those measurements and design your Dream Space! You will come back to our showroom to view the design in photo-realistic images, on a large screen television, along side the pictures we took of your existing space. This greatly helps you visualize what your new space will look like. The design process lasts anywhere from a week to a month, or more, depending on how quickly the client can make decisions on design and materials.
Ordering
Once the contract is signed, Dream Kitchens orders all your materials. The longest lead times are generally the cabinets. This could be a 4-10 week wait (or more) depending on the cabinet brand you choose, during which you can finalize the selection of all the other materials, like countertop, hardware, tile etc.
Installation
Normally demolition of the existing space starts a few weeks before your cabinets arrive. Depending on the complexity of the project, usually demo, electric, plumbing, cabinetry, countertops, flooring, backsplash and accessories can take a month or two to complete. This broad range can be pinned down better on a job by job basis, and will be covered during your consultation and design phases.
Completion
Once the counterops go on, you are almost at the end. We schedule a walk-thru with you to go over any problems you have noticed, or unfinished items left outstanding. Some of these will be warranty issues, but others will be known as your punch list. Once your punch list is complete, your warranty period begins. Dream Kitchens passes on all manufacturer's warranties to you, and warrants their labor for one full year.
Awards and Memberships
Best of Houzz
Houzz is the leading platform for home remodeling and design, providing people with everything they need to improve their homes from start to finish – online or from a mobile device. We are proud award winners in the Customer Service category for five years in a row.
Awards
Dream Kitchens has received awards for both its unique designs and distinctive business model.
Better Business Bureau
2016 Torch Award for Marketplace Ethics
Waypoint Living Spaces
Showcase Your Space Contest 2016
Best Waypoint Bath
US Chamber of CommerceBlue Chip Enterprise Award
The Chicago AreaEntrepreneurship Hall of Fame
Kitchen&Bath Design News
Industry Leadership Award
Memberships in Industry Organizations and Chambers of Commerce
Dream Kitchens and its president, Rick Glickman, strongly support cooperation in advancing the kitchen and bathroom industry by voluntarily exchanging information and experience with fellow members and by contributing to the work of educational groups, schools, and public and trade press. Rick Glickman is also a strong believer in giving back to the community where he and his company conduct business.
He serves as an Ambassador in both the Highland Park and Deerfield Chambers of Commerce. Dream Kitchens is an active member of the Northbrook and Skokie Chambers of Commerce. Rick is a founding member of the Dynamic Alternative Mentoring Network, a group of business professionals that shares their varied knowledge and experience to enhance each other’s business techniques and good practices.
He serves as an Ambassador in both the Highland Park and Deerfield Chambers of Commerce. Dream Kitchens is an active member of the Northbrook and Skokie Chambers of Commerce. Rick is a founding member of the Dynamic Alternative Mentoring Network, a group of business professionals that shares their varied knowledge and experience to enhance each other’s business techniques and good practices.
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